Privacy Policy

Hellolifi, located at Torenallee 20, 5617 BC Eindhoven, Netherlands, registered with the Chamber of Commerce under number 17130610, (hereinafter: Hellolifi), is responsible for the processing of personal data as described in this privacy statement.

Contact Information Website: https://hellolifi.net
Address: Torenallee 20, 5617 BC Eindhoven – Netherlands
Phone: +31 (0)40 2405499
Email: info@hellolifi.net

Personal Data We Process  Hellolifi processes your personal data when you use our website and/or when you provide this information to us. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example, in correspondence or by telephone.
  • Location data
  • Information about your activities on our website
  • Data on your browsing behavior across different websites (for example, if this company is part of an advertising network)
  • Internet browser and device type

Special and/or Sensitive Personal Data We Process  Our website and/or service does not intend to collect information on website visitors who are under 16 years old, unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe we have collected personal information about a minor without this consent, please contact us at info@hellolifi.net, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data  Hellolifi processes your personal data for the following purposes:

  • Administrative work, quotations, orders, shipping, and invoicing
  • To call or email you if necessary for our services
  • Sending our newsletter
  • Informing you about changes to our services and products
    Hellolifi also processes personal data when legally required, such as for tax reporting purposes.

Data Processing When Placing Orders  When an order is placed, we process personal data to execute the contract, which is done in our legitimate interest. The purpose is to accept, confirm, process, and document order transactions. We use your email address to communicate with you electronically regarding your order and its processing.

How Long We Retain Personal Data  Hellolifi does not retain your personal data longer than strictly necessary  to achieve the purposes for which it was collected ( including legal period for tax reasons).

Sharing Personal Data with Third Parties  Hellolifi does not sell your information to third parties and will only provide it if necessary to fulfill our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data.

Cookies or Similar Technologies We Use  Hellolifi uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your computer’s, tablet’s, or smartphone’s browser upon your first visit to this website. Hellolifi uses cookies purely for technical functionality, ensuring that the website operates correctly and that, for example, your preferences are remembered. These cookies are also used to optimize the website. Additionally, we place cookies that track your browsing behavior, allowing us to offer tailored content and advertisements. Upon your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by configuring your browser to no longer store cookies. Additionally, you can delete all previously stored information via your browser settings.
Third-party cookies, such as Google Analytics, are used on this website to track your browsing behavior on our website. 

Accessing, Correcting, or Deleting Your Data  You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or to object to Hellolifi’s processing of your personal data, and you have the right to data portability. This means you may submit a request to have your personal data sent in a computer file to you or another organization of your choosing. You can send a request for access, correction, deletion, data transfer of your personal data, or withdrawal of consent, or objection to the processing of your personal data to info@hellolifi.net. To ensure the request for access was made by you, we ask that you include a copy of your identification with your request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number  for privacy protection. We will respond to your request as quickly as possible, but within four weeks.

Hellolifi would also like to remind you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How We Secure Personal Data  .Hellolifi takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Storage media and files containing sensitive information are password-protected and kept on a medium secured against external access.
If you believe your data is not properly secured or there are signs of misuse, please contact us at info@hellolifi.net.